ABOUT US
What We Do
IMS supports more than 800 businesses every year with a comprehensive selection of plumbing, hydronics, HVAC, PVF, and Tools — backed by cost-effective, high-quality products across more than 475 product lines.
But what truly sets us apart is how we deliver. From our locations to our warehouses to our online and customer-facing teams, IMS is built around responsiveness, reliability, and service that adapts to our customers’ needs. Whether it’s daily deliveries, specialized services, product expertise, or streamlined digital tools, we design our operations with one purpose: to continually improve how our customers source, access, and receive the products they need.
Obsessed with Exceeding Expectations!
Our Story
Since opening our doors in 2008, Independent Mechanical Supply has grown by investing in people - bringing together tenured industry experience, collaboration, and fresh perspectives to continually move our business forward. IMS was founded on a commitment to quality service and knowledge, but today our story is shaped less by where we began and more by the people who are building what’s next.
Across every location and department, our people blend industry experience with fresh perspectives to elevate how mechanical and plumbing wholesale is delivered. This teamwork fuels our ability to adapt, and drives ongoing improvements in our processes, our technology, and the customer experience. As we continue to evolve, we remain focused on empowering our teams to challenge the status quo, simplify the contractor journey, and build the next chapter of IMS together.
OUR MOTTO
Obsessed with Exceeding Expectations!
With our customers in mind, we continue to focus on evolving our business & service model to support and exceed our customer’s needs and expectations.
Our Team
Our strength lies in the people who choose to grow their careers at IMS. We intentionally build teams with a healthy mix of industry experience and new talent from diverse backgrounds — a combination that sparks innovation and continuous improvement.
Every team member plays a role in pushing our service, processes, and technology forward. From cross industry best practices to rethinking operational workflows, our people collaborate to make wholesale simpler, faster, and more efficient for the customers we serve.
Obsessed with exceeding expectations isn’t just our motto — it’s our team culture. And it’s the reason IMS continues to evolve as a trusted, dependable distributor in the mechanical industry.
Our goal is to stretch the boundaries of conventional wholesale!
